Questions
You have questions, don't worry we're here for you. From tech stuff to how we support our community, below you'll find questions and answers to help you.
If you don't find the answer you're looking for check out our Help and Support Knowledgebase. Or get in touch, We'd love to hear from you.
Safeguarding isn’t an afterthought — it’s at the heart of SOCS TV.
Multiple safeguarding features ensure you can safely stream and broadcast school content:
- Data control and deletion
- Opposition permissions
- Access controls
- Secure storage
- Audit trail & logs
- GDPR compliant and aligned with KCSIE & DfE Guidance
Please get in touch and we will explain these features in- depth.
We understand that broadcasting can seem both complicated and time consuming - and require in-depth knowledge about streaming software and settings. Not anymore.
Joymo has developed a unique content capture Application (called Joymo Share and available in the App Store and Google Play) to capture and broadcast content with the click of a button - as simple as that!
Should you already have made investments in camera equipment and streaming software, you can of course use those as well. Joymo’s technology allows schools to find the content capture method that best suits their capabilities, resources and budgets. And it's future-proofed.
On your media platform, you can stream anything from sport events, music, art, drama, guest lectures, and assemblies - whatever you want to showcase from your school’s daily life.
No. Each school has complete ownership and control of their content and data. The school controls streams, user privileges, data, and any commercial opportunities. All streams, recordings, content, and associated data remain the property of the school—with no hidden terms or third-party usage rights.
You can decide if you want the content available for a wider audience (always behind a registration wall) or restricted to a selected group only (for example the children’s closest family). Together, we will find the best solution tailored to your content strategy and safeguarding needs.
Pricing will depend on the size of the school and your content strategy.
Book a demo to learn more.
From pay-per-view to subscriptions, advertising to sponsorships, SOCS TV offers flexible options to turn streaming into a financial asset. Prefer to keep content free for families? We have solutions for that too.
Building the platform is a simple step by step process.
Step 1:
After order confirmation, we will invite you to a kick-off meeting where we discuss brand guidelines, imagery and what content you plan to highlight on your platform.
Step 2:
Make decisions around permissions and roles within the school, safeguarding and viewer restrictions.
Step 3:
Third and final step, we will take you through a detailed onboarding process for everyone involved. We will ensure everyone feels confident in how to manage the platform and software before going live.
The timescale is led by you. We have partners who have their platform up and running within a few days, others who have needed a few weeks to get everything ready and approved, so this will very much depend on you, your goals and the speed you can move at.
Live streaming will never replace being in the audience to watch your child perform in a play or cheering them on from the touchline. Studies suggest that offering live streaming increases the awareness of the events, and therefore also has a positive effect on attendance. Rather than worrying that this can reduce the number of people attending events, streaming should be seen as an opportunity for more people to engage with their children at school. Many parents and guardians do not have time to attend every event due to work or other commitments, or simply because they live too far away.
The platform itself is not made for sports analysis, but your chosen camera provider may have integrated functionality for coaches which we can stream.
SOCS TV is primarily a media platform/content management system for storing content and providing fans with access. The focus is sport content, but the platform can be used to stream all events filmed at your school.