Joymo and GDPR.

Livestreaming and Safeguarding.

In the EU and the UK there is something called GDPR (General Data Protection Regulation) which in simple terms is a desire to improve private people’s possibilities to control information stored about themselves.

The purpose of the GDPR is to protect the privacy rights of all EU citizens, including UK and EEA citizens. In countries outside the EU/EEA/UK there will be other similar regulations concerning data and privacy which will be country specific. 

Within sport, all sports teams and clubs are responsible for following the national laws related to Privacy and Data control and, in the EU and the UK, the implementation and rules of GDPR. Livestreaming of games, competitions and trainings from sport is an amazing idea and a gift for fans and players alike. Worries about privacy and GDPR should not put clubs off from streaming their games but it is vital that privacy is done correctly. This is where Joymo comes in. With us you can livestream safely and securely, safeguarding your children and youth. 

All content being filmed or photographed and then put on social media, homepages etc has to be done in accordance with national privacy regulation and GDPR.

Joymo originated in Norway and when we developed our product we did so in close partnership with The Norwegian Olympic and

Paralympic Committee and Confederation of Sports (NIF) and the Norwegian Data Protection Authority, as well as with legal expertise across the EU to ensure that our processes, routines and our platform are GDPR compliant.

This means that by using Joymo you as a club, a content creator, an athlete or a fan, can use our system knowing you are working together with an experienced partner in this field. Joymo want to make livestreaming safe and will be on hand to assist you if you have any questions or concerns around GDPR.

We want to help make data privacy and GDPR understandable and user friendly for sport, and at the same time help you manage data in a compliant way. 

Joymo – our service and purpose. has developed a solution for the online transfer of visual film (streaming), analysis, editing, storage and sharing of media “The Service”. The Service has been developed for sports. The service can be used by all sports organizations (e.g. special federations, sports teams etc.) to broadcast content, engage fans and develop players.

Joymo aims to offer a service that simplifies and creates value for its customers and users. Filming and broadcast is not new but GDPR and Privacy responsibilities for teams, clubs and content creators in sport is quite new. Joymo is a solution to your problems. 

Process of procuring Joymo’s service.

Joymo is a product for anyone who wants to create video content from sport. Clubs, teams, trainers, events, federations, leagues. You name it. 

Often it is a coach from a sports teams’ or club who has decided to use Joymo’s platform for livestreaming, video management and recordings of events. 

Our job is to make sure that regardless if it is a club, a team, or a coach Joymo will ensure that our customers get the necessary support, as well as documents needed to better understand the process around GDPR.

Filming in a Venue.

One of our products for livestreaming is a fixed installed LiveCaster camera. It’s a fully automated camera for unmanned livestreaming. If our content creators are a club and they films events inside a venue, whether they use our installed system, our app, or another product they are required to inform about filming. Joymo has created posters/signage which our customers can download, print out and put up in the venue. The poster/signage will inform visitors, athletes and coaches filming is happening in the venue and that streaming and recordings of events may occur. 

Livestreaming and consent.

Only those appointed by the club or the owner of the channel are able to schedule streams. When a stream is scheduled an automated email will be sent to the coach of the opposing team/athletes informing them that the event will be streamed. Make sure you give them good time to understand this and let you know if their participants cannot be filmed.  

All participating athletes (and/or their parents/guardians) need to give their consent to be filmed. As a content creator – if you’re a club or an event – you need to understand that this is your responsibility. Participators need to say that they are ok with being filmed. This is all about safeguarding. All clubs need to do this, regardless of whether they Joymo or another service.

Joymo encourages all sports clubs and content creators who use our platform to inform all athletes (and their guardians) that they are using Joymo and we can assist with this kind of communication. The more people know about Joymo, the more reassured they are and the more they see that Joymo is a solution to a big privacy problem created by Facebook and other social media platforms. 

Data processor and data controller.

Joymo is the data processor and the sports club the data controller. Read more about these terms and what they mean here:

Consent for athletes under the age of 15 and over the age of 15.

Giving consent for the sports club to livestream and/or record events is a voluntary decision made by parents/guardians for athletes under 15 years of age. Everyone above 15 years of age can give their own active consent.

If a parent/guardian does not want to consent to streaming or recording the athlete should not be recorded and the service should not be used. If by accident you do film without consent then with Joymo a total deletion of that content is just a few clicks away. 

Joymo’s Unmanned Camera – the LiveCaster Pro

Many of Joymo’s content creators use our innovative and user-friendly LiveCaster Pro unmanned broadcasting system. Unlike regular TV-productions close up images of athletes will not be made.

The camera is also angled in a way not to capture any situations outside of the arena or the defined area of play, unless the spectators are close to the pitch.

Only invited coaches have access to start recording trainings and games with this camera, and only coaches have the possibility to invite others to watch these recordings. Athlete development is the purpose of the recordings and this will only be used internally by the club. The system is tracking what has been recorded, and who is watching it, so that the clubs themselves can control use of the system. 

The content creator decides the price for watching livestreams and recordings.

The prices for tickets to livestreams, season passes, video on demand, and other products they are selling are set by the content creator. 

Who can access the livestreams?

When scheduling a livestream, the administrator can choose between making the stream “searchable” for everyone on Joymo Arena or “private”.

By planning and scheduling the livestream a minimum 7 days before the event, you will give your fans and the visiting athletes/team a better chance to inform their family and friends about the livestream. 

Ownership of data.

With Joymo the content creators (for example the football team or the gymnastics club) owns all the data/recordings made from trainings and events filmed through Joymo’s system, unless any individual agreements made by the sports club states otherwise. Joymo has no ownership of the content.